Capture & Convert More Leads to Patients
Luxe Beauty Acadmey CRM helps plastic surgery and medical spa practices save time and convert more leads into patients.
Everything Starts With A Conversation
Combine all your marketing platforms into one with Luxe Beauty Acadmey. Use powerful features like
email marketing, SMS, live chat, web forms, lead nurturing automations
and more to grow your practice with one turn-key solution.
HIPAA-Compliant CRM
We built in HIPAA compliance to keep your lead and patient marketing secure. We tested the platform with top cosmetic practices around the United States.
Custom Lead Nurturing
We’ve worked on thousands of campaigns for different procedures, treatments, and devices. We bring custom lead nurturing snapshots to the table to help your practice grow.
One Inbox
We make it easy to centralize all your conversations in one place from email, text message, GMB messages, website, Facebook, live chat, and more.
Features
Ai Chat Assistant
Conversations
Integrations
Workflows
Mobile Apps
Email Marketing
Sms Marketing
Social media planner
Live Chat
Contacts Management
Deals & Pipelines
Landing Page Builder
Conversations Inbox
One Inbox For All Conversations
Easily manage all of your lead and patient conversations from one inbox inside of the Aesthetix CRM. Our platform integrates with email, SMS, Google My Business, Facebook, Instagram, and live chat to streamline your communications.
Conversations enables you to use the following powerful features:
Email Templates
SMS Templates
Enable Workflows
Send Review Requests
Workflows
Let Automation Work For You
Workflows automation allows you to spend less time on repetitive tasks and streamline the consultation + lead nurturing process.
Integrations
Connect Your Favorite Tools
Manage your practice in one place with our native integrations and Zapier integration into major platforms like Aesthetic Record, Gravity Forms, Google My Business, Google Calendar, Stripe, Acuity, and more!
Frequently Asked Question
Lorem Ipsum is simply dummy text of the printing and typesetting has been
the industrys standard dummy text ever since
How do the messaging credits work?
Every months we add complimentary messaging credits to your account based on what package you have selected above. For example if you choose the Grow package, you get $120 in free messaging credits. The pricing below outlines how much each email, AI word, AI image, text, and call mins cost. Complimentary credits do not roll over every month.
How much are emails, text messages, AI copywriting, and call minutes?
Messaging & Technology Credits Pricing BreakdownCommunication APIsPricing10 DLC Local Phone Number$1.61 Per Phone Number Per MonthToll Free Phone Number$3.01 Per Phone Number Per MonthOutbound Calling (Local & Toll Free)$0.0196 Per MinuteInbound Calling (Local)$0.0119 Per MinuteInbound Calling (Toll Free)$0.0308 Per MinuteCall Recording$0.0039 Per MinuteConferencing$0.00252 Per MinuteSMS Messages$0.009954 Per SMS Segment (160 Characters)*MMS Messages$0.028 Per MMS Segment (1,600 Characters)*Carrier Lookups / Phone Validation$0.007 Per LookupCaller ID Lookup$0.0143 Per LookupPhone Spam Score$0.00429 Per LookupAmazon Polly$0.001144 Per LookupWhatsApp Integration$29 Per MonthWhatsApp Message TemplatesStarting at $0.04 Per Template in Most CountriesEmails$0.0012 Per EmailEmail Verifications$0.0033 Per Email VerificationAI APIsPricingAI Image Creation$0.30 Per ImageAI Copywriting$0.45 Per 1,000 WordsAI Assist Inbox Replies$0.03 Per Set of Assist RepliesReviews AI$0.104 Per Review ResponseWorkflow Tech APIsPricingPremium Triggers & Actions$0.013 Per Trigger or ActionWorkflow AI Actions$0.039 Per GPT4 Actions** SMS & MMS Pricing does not include carrier fees** All overages will be charged immediately with credit recharges throughout the month.** Contact us for international pricing in UK, Canada, and Australia.
What happens if I run out of messaging credits?
If you run out of messaging credits, there are no overage fees. Your account is billed either $50 (less than 2,000 contacts), $100 (2,000-10,000 contacts), or $250 (>10,000 contacts). These new messaging credits rollover if you do not use them all in the month they incur. The reason we bill in these amounts is so that for example if you are performing a text blast, you have enough funds to complete the marketing action. If we only billed in the very tiny amounts (i.e. $0.0103 Per Txt Segment) then that would be a lot of charges on your bank account that most vendors do not want, they would prefer a lump sum.
How much are A2P Fees for SMS?
A2P, or Application-to-person messaging, is when a business sends automated SMS or MMS messages to a person or group of people. According to U.S. regulations, you must register your phone number as an A2P 10DLC campaign. Effective July 5, 2023, U.S. messages may begin being blocked if they are improperly registered. A2P 10DLC continues to evolve and our telephone partner, Twilio, continues to stay current with the updates. Thankfully, Luxe Beauty Acadmey CRM manages the complexities of your A2P campaign registration. As of 5/30/2023, here are the current A2P fees:Campaign Vetting Fee (One-Time): $15 Monthly campaign maintenance: Depending on your contact database’s size and intended messaging usage, you will be registered as a Low Volume Mixed Campaign ($1.50 Per Month) OR a Standard Marketing Campaign ($10 Per Month).Carrier Campaign Fees – Please review hereThe fees outlined above are subtracted from the account’s messaging credits.
Is the platform available for the UK, Canada, and Australia?
We currently offer the product in North America (USA, Canada, and Mexico), the United Kingdom, and Australia. *Please contact us for pricing
What are enhanced workflow actions and how much do they cost?
Enhanced workflow actions are our attempt to help you not use Zapier for some of the common uses like Google Sheets, Slack, Inbound webhooks, and Outbound webhooks. When using these enhanced workflow actions, you incur an additional charge. Pricing is outlined below. This is much more competitive than Zapier and you do not have to use them at all. None of our standard workflows are built with enhanced workflow actions.Enhanced worflow action – $0.013 per action$10 would get you 770 actions per month
What is Workflow AI by ChatGPT?
Workflow AI is a way we have enabled you to utilize ChatGPT in automation without needing your own OpenAI api key. You are able to answer SMS messages, emails, create tasks, etc. using AI. The pricing is outlined below.Workflow AI Action – $0.036 per action
What is Luxe Beauty AI Chat Assistant?
Aesthetix AI chat assistant is a new platform integrated with Aesthetix CRM to enable you to deploy a chat assistant powered by ChatGPT and other future AI models on your web chat, instagram messages, Facebook messages, and Google Business messages. The chat assistant has a knowledge base that you can update to help it answer unique questions about your practice and treatments. Pricing starts at $199 per month.
How do you offer unlimited contacts?
Unlike other CRM platforms, we don’t bake in the variable pricing of emails, SMS, and call minutes. You have a standard amount based on the package you select and what you don’t use one month rolls over to the next. If you happen to go over, you pay the overage fees highlighted above.
What kind of support do you offer?
We offer live chat support and a help center within the app. Our support team will answer every ticket within 24 hours with most tickets responded to within 2-4 hours.
Is the CRM HIPAA compliant?
Yes, all the data stored in the CRM is located on a server and database that meets the strict guidelines of HIPAA compliance. Emails are set up with HIPAA-grade encryption for transmitting sensitive materials via MailGun integration. However, how you use the platform specifically with PHI will dictate if the platform stays HIPAA compliant. You are responsible for using the platform in a HIPAA-compliant manner.
How are you cheaper than platforms like Hubspot and KEAP?
Hubspot, Keap, and many of our other competitors are large companies. We are a lean tech company that does not have investors breathing down our neck.
Customer Reviews
What Our Customers Are Saying
Stacey H.
Practice Administrator at Utah Facial Plastics
I love how many templates and workflows are already created. The automation functionality is limitless for email and SMS. The number of integrations is very impressive - from Facebook to Slack. Support is very responsive and helpful.
Allaine S.
Practice Administrator at Utah Facial Plastics
Our clinic has experienced significant improvements since implementing Aesthetix CRM. This powerful tool has revolutionized how we connect with our patients, noticeably enhancing our lead conversion rates. Overall, Aesthetix CRM has proven to be an invaluable asset to our clinic, facilitating seamless patient interactions and contributing to our overall success.
Chad C.
Owner at Original Skin
The CRM itself is a great tool for my medspa. We switched from another medspa-specific CRM provider and the difference is night and day. It is clear Aesthetix was built by people with a deep understanding of what aesthetic businesses need in a CRM. It is easy to use and has every CRM feature we could need. I think what truly sets Aesthetix apart though is the incredible onboarding and support team. Their expertise and enthusiasm was a huge help in getting up and running quickly.
Stacey H.
Practice Administrator at Utah Facial Plastics
I love how many templates and workflows are already created. The automation functionality is limitless for email and SMS. The number of integrations is very impressive - from Facebook to Slack. Support is very responsive and helpful.
Allaine S.
Practice Administrator at Utah Facial Plastics
Our clinic has experienced significant improvements since implementing Aesthetix CRM. This powerful tool has revolutionized how we connect with our patients, noticeably enhancing our lead conversion rates. Overall, Aesthetix CRM has proven to be an invaluable asset to our clinic, facilitating seamless patient interactions and contributing to our overall success.
Chad C.
Owner at Original Skin
The CRM itself is a great tool for my medspa. We switched from another medspa-specific CRM provider and the difference is night and day. It is clear Aesthetix was built by people with a deep understanding of what aesthetic businesses need in a CRM. It is easy to use and has every CRM feature we could need. I think what truly sets Aesthetix apart though is the incredible onboarding and support team. Their expertise and enthusiasm was a huge help in getting up and running quickly.
